I walked in without an appointment and saw the wait time is about 30minutes, which is ok, since I didn't have an appointment. I signed in, but I just wanted to check that they have received my lab order that the doctor said he had faxed the previous day, as with faxes...Read more
Unprofessional unacceptable Experience at quest diagnostics on Saturday, August 4, 2018 in the morning I had gone to deliver my specimen that the Doctor had ordered I had the most horrible experience with the Staff and the lab tech Being a physician I will never go...Read more
I didn't like
- Disrespected by employee
- Castomer service
We got there to Osborn location checked in and the board said my time was 20 minutes. The time kept moving up instead of dropping. There was like 9 people outside waiting very upset. At one point I was outside and 6 people left just by looking the times and other...Read more
Hello., I live in a white community and they use to have white girls and guys working in this facility for Quest but over the last couple yrs they have gotten rid of the white people here and only seem to have black women working here. WHY is that? Im not being racist...Read more
I needed a basic blood test for my health insurance. My doctor sent it in digitally. Turns out he sent a more comprehensive test than what I told him I needed, so he made the initial mistake and I scolded him for it. At Quest, I asked the tech if it was just the basic...Read more
Quest Diagnostics - Wondering why appointments are made if they are not honored?
Made appointment, still had 2 wait. Made another appointment, another wait.
Make no mistake about it, you are only a number to Quest Diagnostics and that number is preceded with a dollar sign. I made my appointment, fasted for over 8 hours, took time off from work to make my appointment, showed up in plenty of time to find out that location...Read more
Horrible experience! I walk into quest lab EAst main st Waterury Ct to get some important urgent blood drawn. The place is empty, except the woman that works there. She is on her phone texting or whatever, abrupt with me, like I am disturbing her at home. Takes me into...Read more
Quest Diagnostics - PLEASE HELP SICK PATIENT ACCESS LABS
ATTN: QUEST DIAGNOSTICS PLEASE HELP! I am ill, and cannot access my lab results online. I have called and emailed, and attempted to log on numerous occasions, with zero help from your representatives.
I didn't like
- Attempt at forcing me to overpay and impossible website login
- Lab service
My doctor had a laboratory test sent there in January. I got a small bill today from them and called because they didn't charge my second insurance and yes I am fortunate to have 3 insurances. I had called to make sure all 3 of my insurance information was sent to them...Read more
I didn't like
- Customer service needs a lot of work dealing with people
Do you have something to say about Quest Diagnostics? What happened? What can we help you with?