Quest Diagnostics Reviews and Complaints
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0
ISSUES RESOLVED
184
TOTAL REVIEWS
$45.7K
CLAIMED LOSSES
$1.9K
AVG LOSS
19.4K
PAGE VIEWS
What was your experience with Quest Diagnostics?
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Customers don't like
- Customer service
- Lab service
- Indifference
Customers like
- Some of the customer service reps tried their best
- Lab draw tech was skilled
- Ialways like
Quest Diagnostics - Billing
Being charged for something insurance should have covered
If you change your email address expect the account to be permanently locked out. I can't get the support desk to fix this, they do not call back nor do they email back. They confirming email sent by then to confirm that you want to change your address, the response...
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This is not the first time I've had to deal with the rudeness of the staff at the 1603 S Hiawassee Rd #120, Orlando, FL 32835 center. This time, ALL I NEEDED to do was to drop off a sample requested from my daughter and it is important due to time constraints. It so...
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Quest sent me a letter stating their Walmart office in Port St Lucie would be convenient. Since I workout daily in Tradition at 8:30, I scheduled an appointment for 7:45. When I arrived, one gentleman told me he has been waiting for over an hour. The technician took...
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I didn't like
- Castomer service
- Poor services in walmart on gatlin in port st lucie
I am trying to contact Quest to find out which location has a specific test (for h. pylori). I cannot find information online and when I try to call I cannot reach a representative. What kind of company doesn't allow patients to speak with a live person. I do not have...
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Quest Diagnostics - To make appointment
Websites threw up and then I get some automated a****** online and then that's cutting out so you know you either improve your system or I'm going to another different lab another company
I had a bill for blood work that was supposed to be paid for by my insurance at the time. Basically, QD billed the wrong insurance company with the wrong information. I didn't find out until a year later. I call QD 4 different times within a week or two, and each rep...
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I liked
- Some of the customer service reps tried their best
I didn't like
- Being misled by multiple service reps
Quest Diagnostics - HORRIBLE
Horrible Your service stinks David DeLuca 727 599 7992
I have never experienced a company where your most important blood work can be tossed around without the result getting to the right doctor . Then when you call the office , good luck .. no one answer .. it is a robot who keeps on talking to you till he simply hanged...
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Similar to Quest Diagnostics
I & my 91 year old mother went to Quest Delray Beach, (near intersection of Military Tail & Linton Blvd, for blood to be drawn for my our doctors. EVERY OTHER TIME (at different labs( my mother was poked at least 20 or more times and eventually they got a vein. She...
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Omg this is the worst service ever. You can't reach a LIVE person. You hear a robot voice. Need to know for sure this one location is open on Saturday, since years ago it stat...