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I walked in without an appointment and saw the wait time is about 30minutes, which is ok, since I didn't have an appointment. I signed in, but I just wanted to check that they have received my lab order that the doctor said he had faxed the previous day, as with faxes...
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4.0
#1326087
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Unprofessional unacceptable Experience at quest diagnostics on Saturday, August 4, 2018 in the morning I had gone to deliver my specimen that the Doctor had ordered I had the most horrible experience with the Staff and the lab tech Being a physician I will never go...
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ZigzagPug697
ZigzagPug697

Unacceptable Unprofessional racist experience at this facility that the staff is rude arrogant I will never send any one or other patients at this facility who are unknowledge...

1.0
I didn't like
  • Disrespected by employee
  • Castomer service
#1321126
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We got there to Osborn location checked in and the board said my time was 20 minutes. The time kept moving up instead of dropping. There was like 9 people outside waiting very upset. At one point I was outside and 6 people left just by looking the times and other...
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2.9
#1313532
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Hello., I live in a white community and they use to have white girls and guys working in this facility for Quest but over the last couple yrs they have gotten rid of the white people here and only seem to have black women working here. WHY is that? Im not being racist...
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Anonymous
Really

Not racisit? Wake up and smell the hate! You are racist and may God have mercy on you. Really are you that clueless you see nothing wrong with you post? Shame on you

#1310691
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I needed a basic blood test for my health insurance. My doctor sent it in digitally. Turns out he sent a more comprehensive test than what I told him I needed, so he made the initial mistake and I scolded him for it. At Quest, I asked the tech if it was just the basic...
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#1310646
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Quest Diagnostics - Wondering why appointments are made if they are not honored?

Made appointment, still had 2 wait. Made another appointment, another wait.
#1310509
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Make no mistake about it, you are only a number to Quest Diagnostics and that number is preceded with a dollar sign. I made my appointment, fasted for over 8 hours, took time off from work to make my appointment, showed up in plenty of time to find out that location...
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1.0
#1307682
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Horrible experience! I walk into quest lab EAst main st Waterury Ct to get some important urgent blood drawn. The place is empty, except the woman that works there. She is on her phone texting or whatever, abrupt with me, like I am disturbing her at home. Takes me into...
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Anonymous
Guest

Snowflake, party of one. Your table is ready.

#1301985
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Quest Diagnostics - PLEASE HELP SICK PATIENT ACCESS LABS

ATTN: QUEST DIAGNOSTICS PLEASE HELP! I am ill, and cannot access my lab results online. I have called and emailed, and attempted to log on numerous occasions, with zero help from your representatives.
1.0
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Value for money
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I didn't like
  • Attempt at forcing me to overpay and impossible website login
  • Lab service
#1299344
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Contact Quest Diagnostics

Mailing Address:
Quest Diagnostics Incorporated
1290 Wall Street West
Lyndhurst, New Jersey 07071
United States
Phone:
(800) 877-7484
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My doctor had a laboratory test sent there in January. I got a small bill today from them and called because they didn't charge my second insurance and yes I am fortunate to have 3 insurances. I had called to make sure all 3 of my insurance information was sent to them...
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I didn't like
  • Customer service needs a lot of work dealing with people
#1286195
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