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My Corona test was sent to Quest in California I am in Florida I have been told a different story every time I call BayCare lab in New Port Richey this is the icing on the cake. I went on to sign up for my portal account with Quest and the three security questions none of them had anything to do with me so I checked all three boxes and they're telling me that I'm wrong I tried it three times and then they timed me out I am a very sick person with immune problems and very compromised it's been 8 days nobody can give me an answer. The last answer was since I did not come into the building to have the test done and I went through the drive-thru which I was told to do the people that went through the drive-thru those tests are sent to Quest in California so where I went to have the test done they won't get my results California will be calling me this is like the 12th response all of them different nobody can give me an answer I am so ready to go to our local news station and I will be doing that very shortly if I don't hear from anybody

User's recommendation: Don't do it impossible to get ahold of a real person.

Preferred solution: Let the company propose a solution.

Quest Diagnostics Pros: Lab work and medical group.

Quest Diagnostics Cons: Interface with other facilities customer service phone service, Way people are teating.

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