Quest Diagnostics - Billing People are NUTS!!!
Those billing people need their heads checked. I paid my Quest Diagnostic bill; they credited back to my bank and sent me a "Second Notice" bill, I paid them again, they credited back to my bank again and then sent a threat to put us in collections My statement showed it, three times I paid them, three times they gave it back.
Then it happened with another bill, I paid, they credited. I kept calling no one knew a thing. Now, get this -- the last time I went in we had only received the EOB that day, I don't pay until insurance and bill match.
I went in and they WOULD NOT DRAW MY BLOOD until I gave them $4.52. I've been going to Quest for 30 years, people are just as nice as could be, but I'm done - if $4.52 is worth your long time customer, *** off!
Reason of review: only loss, not going there now.
Quest Diagnostics Pros: Ialways like, I always liked the people.
Quest Diagnostics Cons: Billing people, Billing process, After it went to a big company, When it went to a big company.
Location: San Jose, California
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Quest is full of crap when it comes to patient billing.