167 views
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
5.0

Those billing people need their heads checked. I paid my Quest Diagnostic bill; they credited back to my bank and sent me a "Second Notice" bill, I paid them again, they credited back to my bank again and then sent a threat to put us in collections My statement showed it, three times I paid them, three times they gave it back.

Then it happened with another bill, I paid, they credited. I kept calling no one knew a thing. Now, get this -- the last time I went in we had only received the EOB that day, I don't pay until insurance and bill match.

I went in and they WOULD NOT DRAW MY BLOOD until I gave them $4.52. I've been going to Quest for 30 years, people are just as nice as could be, but I'm done - if $4.52 is worth your long time customer, *** off!

Reason of review: only loss, not going there now.

Quest Diagnostics Pros: Ialways like, I always liked the people.

Quest Diagnostics Cons: Billing people, Billing process, After it went to a big company, When it went to a big company.

Location: San Jose, California

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Major Say

Quest is full of crap when it comes to patient billing.

Quest Diagnostics Reviews

  1. 360 reviews
  2. 106 reviews
  3. 82 reviews
  4. 40 reviews
  5. 31 reviews
Quest Diagnostics reviews