Quest Diagnostics
Reviews and Complaints
Terrible (non-existent) customer service
User's recommendation: Find another diagnostic clinic. I will.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHighly pissed
- Every thing
Preferred solution: We want his test results!!!!
User's recommendation: Make your Dr. use Labcorp
They don't answer phone. Tried to make appt. Automated line cones on with instructions to schedule appt. The call immediately shuts off. I even tried different locations and same thing happens.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | El Cajon, CaliforniaI am filing a complaint
Preferred solution: Let the company propose a solution
User's recommendation: I shall hope they dont come across the discrimination we experienced today
Your vehicle VA TAG # UPD 4415
No test results after 8 working days
User's recommendation: go somewhere else
Emailed numweous rimes with no response
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnresolved issues with my results
Preferred solution: My test results send via mail to my home address.
User's recommendation: I have none.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer complaint
- Lab work and medical group
- Way people are teating
- Interface with other facilities customer service phone service
Preferred solution: Let the company propose a solution
User's recommendation: Don't do it impossible to get ahold of a real person
Never received test results
Preferred solution: Deliver product or service ordered
User's recommendation: *** them poor customer service
No Covid test results after 8 days
User's recommendation: Don’t trust them
Scheduling
Preferred solution: just an answer
Emailed numweous rimes with no response
Degradation of service at Marco Island Fl.
User's recommendation: Change service providerd
Need fax number
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Totally agree Quest sucks. 6 days, and my family still has not gotten any of the covid test results.
Others had test after us, and They have their results already.
Called quest and Drs office many times, and no help from anyone. How could they put us off and not even try to expedite the people who have been waiting all this time.