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After multiple phone contact attempts & eternal holds, to discuss my outstanding bill balance with a human being, I gave up again today. I only wanted to give them my money for several separate service dates & pay all at one time NOT ON THE INTERNET. Attempting to...
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#1103964
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Arrived on 8/26 at about 2:30pm after visiting my doctor and scheduling surprise surgery. After signing in electronically, I stopped at reception to inquire about a ladies room. The receptionist, Kim White did not look up at me and stated that it is in use. Bewildered,...
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1.0
#1093546
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As best I can tell, from our experience yesterday, this place is good as long as you dont need your results for a long, long, long time. My wife went to Quest Diagnostics this morning with a doctors script that specifically noted STAT. That means he needs the results...
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#1091585
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Quest Diagnostics - They didn't refund my money

Quest Diagnostics
#1099051
1.9
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The customer service is so bad! They charged me extra amount, I called them 5 times ad send them a mail to refund my money back but they never returned my money.
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Quest Diagnostics - Rude in Princeton NJ

Quest Diagnostics
#1079913
1.0
Details
Reception staff is gratiitously mean. Everyone is in a bad mood.
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Quest Diagnostics Blood Test Procedure Review

Quest Diagnostics
#1038270
4.7
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Woodburn Rd location in Annandale was great! My daughter is difficult to get blood from. The women (3 had to attempt-normal for us), were professional, had good technique and were pleasant! Thanks.
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Quest Diagnostics Blood Test Procedure Review

Quest Diagnostics
#1027963
2.8
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Need blood work done every two weeks. I get work done on time and my results never get sent to my doctor. I have to call and complain to get results.
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QUEST DIAGNOSTICS AT SEMORAN ORLANDO FL SUITE 501. This service is TERRIBLEEE. the attention is the WORST I've ever seen specially for a health center. I went for a urine lab, one week later they called me saying they mess up my sample so i had to come back... and they...
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1.7
I didn't like
  • Male bully agressive rude front desk staff
  • Castomer service
  • Failure to fix the problem
#1091199
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This is my second time I go to Quest Diagnostics in Windsor Locks, CT and the the girl that was their was rude and very unprofessional. I needed to get a drug test done for my new job and i got there at 1:56 and she comes out and tells exact words " drug testing stops...
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1.0
#1083591
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I was given a male bottle for a urine test (I'm female), I was given 100 g of glucose instead of 50 g for a one hour diabetes screen (which they made me pay for twice), and they kept my debit card on file which now they're just charging things for us without sending us...
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1.3
#1076907
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Arrived before they closed with my 8 month old who has had a high fever for days. Doctor ordered blood tests stat. Staff was outside taking pictures when I pulled in the parking lot. After getting my son out of his car seat and going in, staff members were watching the...
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#1071707
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Employees lose paperwork. Went in one day for an appointment. They sent me home with 40 stool samples. Go in next day they won't take the samples because they don't have the doctors orders. They made multiple copies the day before on they typed it in the computer....
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1.0
#1063718
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I went to take a urine analysis for a new job. When I arrived at the site there was not a single person in the waiting room. I sat there waiting for 45 minutes while the employees talked and laughed and did nothing, mind you I really had to pee. Once I was back in the...
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#1060282
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Signed in for labwork on May 5, 2017 at 9:46am at Burnham location in Las Vegas, NV. The female front desk receptionist, white female, 40s, long red hair, treated me very rude and was very sarcastic in her atitute when asked questions. If she is a lab tech, sh would be...
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Anonymous
Susan

Have been to this location many times never have I experienced what you are describing. Staff well trained, knowledgeable, efficient, and far from rude. I have however seen th...

3.9
#1043341
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