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Opened a letter today stating it was a 3rd. notice and is seriously late from Quest Diagnostics, it is a bill for the amount of $1462.08 for lab work that was denied by my insurance, and not authorized by me either.

I still don't even know what the charges are actually for and have not seen any bill previous to this or had any contact with Quest regarding this. The bill is dated for July 14, 2014 by a doctor who is not even practicing anymore.

After contacting Blue Cross/Blue Shield they suggest I submit an appeal along with all documentation stating the lab work was medically necessary, I was also told that the lab work would have needed their prior approval to be covered in the first place, basically, the lab work was not authorized by the insurance company or myself. This seems like some kind of fraudulent scam of billing for service not rendered and hoping the patient will pay just due to the confusing terms on the statements, in any account, due to the amount it will need to be handled by a lawyer, possibly looking into a class action suite due to other patients I have heard complaining of the same issue with Quest Diagnostics and the invisible doctor.

Reason of review: Billed for unauthorized lab work.

Monetary Loss: $1462.

Preferred solution: Eliminate unauthorized charges.

Location: Sarasota, Florida

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I received these bills for this mysterious lab work too. It doesn't even tell you WHAT the actual *** it is!

It's basically scamming people. This was in 2017.

Treniece Mzu

I already told Quest Diagnostics that the doctor who sent this request for lab work in sold his practice two weeks later and never got approval from my insurance company, and I never even got the results for the lab work, which I have no idea what it is. How do I discuss the testing with a doctors office that does not exist??????

Treniece Mzu

A follow up to:Quest Diagnostics - Billed for unauthorized lab work-

After trying to contact Quest Diagnostics by both phone and email to explain that this testing was not authorized and the doctor who sent it to them packed up and sold his practice with in a one month time period in which I would have gotten the result, I got this response via email from Quest Diagnostics

_________________________________________________________________________________

Patient Name: RONALD MCLAURIN

Lab Code: TAM

Invoice Number: 269305**** Date of Service: 07/14/2014 Amount Billed: $1,730.25 Amount Due: $1,462.08 Dear Mr. MCLAURIN, Thank you for contacting us.

Unfortunately we are not able to discuss the testing ordered for you. Please contact a doctor's office with any further questions about the tests performed. Thank you for using Quest Diagnostics. We look forward to serving you in the future.

Sincerely, Miriam Patient Billing Customer Service Please click here and take a moment to provide us feedback regarding your billing experience. Your feedback is appreciated! Please do not reply to this email. For additional inquiries, please click here to contact our Customer Service department or by calling 800-488-****.

Add Billing_Web@***.com to your address book to avoid missing important emails. Quest, Quest Diagnostics, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics. All third party marks - ยฎ and โ„ข - are the property of their respective owners. ยฉ 2012 Quest Diagnostics Incorporated.

All rights reserved.

For more information go to www.QuestDiagnostics.com HOW DO YOU DISCUSS THIS WITH A DOCTORS OFFICE THAT DOES NOT EXIST? Quest Diagnostics Labs needs to drug test their own billing department- they are a bunch of crooks

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